Firmness labels aren't standard
Makers describe firmness in words ("medium firm") or numbers ("7/10"), but the National Bed Federation (NBF) points out that there is "no industry-wide standard to compare firmness ratings from one manufacturer to the other". One brand's medium can feel like another's firm.
On this site we copy each maker's own wording and place it on a simple five-step scale so you can filter by it:
- SoftMakers call it soft or plush
- Medium-softSoft-medium, medium-soft
- MediumMedium, balanced
- Medium-firmMedium-firm, medium/firm
- FirmFirm, extra firm
What you're aiming for
The NBF says the right support depends on "your weight, height, build and even preferred sleeping position". A mattress should mould to your shape while keeping you supported: when you lie on your side your spine should be horizontal, and you should be able to turn over fairly easily.
The Sleep Charity puts it simply: a mattress that's too soft lets you slouch, while one that's too firm "can apply pressure to our hips and shoulders".
By sleeping position
- Back sleepers — the NBF says back sleepers "may like a firmer feel than people who sleep on their sides". The hand test below is a useful check.
- Side sleepers — put the other way round, side sleepers may like a slightly softer feel than back sleepers, so the shoulders and hips can sink in enough for the spine to stay level.
- Front sleepers — neither the NBF nor The Sleep Charity gives front-sleeper-specific advice on the pages we checked, so use the general checks: your back shouldn't dip, and you should be able to turn easily.
- If you move around a lot — choose something you can turn on without effort; the NBF lists being "able to turn fairly easily" as a sign of good support.
Body weight and couples
"As a general rule, the heavier you are, the firmer the tension you will need," says the NBF. If two partners differ in weight by 3 stone (18kg) or more, it suggests that different mattresses may be needed — some makers sell two singles that zip together, or one mattress with a different tension on each side.
Two quick tests in the shop
- Lie down properly. Wear comfortable clothes, take off your coat and shoes, and lie on the mattress for at least 10 minutes in your usual sleeping position — on your side as well as your back.
- The hand test. Lie on your back and slide a hand into the hollow of your back. If it slides in too easily, the mattress may be too hard; if it's a struggle, it's probably too soft. A little resistance may mean it's about right.
A bad back doesn't automatically mean a hard bed
The NBF says it used to be believed that a hard bed was good for a bad back, but "nowadays it's generally accepted that this is not necessarily the case". It also warns that "orthopaedic" is "a term loosely used by manufacturers to refer to extra firm models" — it does not mean a bed has been professionally assessed.
The NHS back pain page advises keeping active and not staying in bed for long periods, and explains when to get medical help.
Pillows matter too
The Sleep Charity says a good pillow keeps your head in the same line with your shoulders and spine as when you stand with good posture: too soft and your head flops; too hard and you may get a crick in the neck. The NBF suggests replacing pillows at least every two or three years.
Buying online
You can't lie on a mattress before you buy online, which is why many makers offer home trials. Trial lengths and conditions vary — check them before you order. See our guide to bed-in-a-box mattresses.
Examples: hybrid mattresses
See all 3Emma Hybrid mattresses
Emma Original Mattress
Pocket springs + memory foam (hybrid)
Sizes: Single · Small double · Double +4 more
Silentnight Hybrid mattresses
Lift Renew Hybrid 1200 Mattress
1,200 Mirapocket springs + latex comfort layer
Sizes: Single · Double · King +1 more
IKEA Hybrid mattresses
ÅNNELAND Hybrid Mattress
Mini pocket springs + memory foam + high-resilience foam
Sizes: Single · Double · King
We don't sell these products — details come from the makers' websites. Check the retailer for current prices.
